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All customers are entitled to a return window of 14 days, starting from the date of delivery of the product(s).
Customers are advised to read our return policy for details of the return process, eligibility, refunds as well as cancellations or exchanges.
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GGreat product but my unit was defective.The product is a great design however the particular unit I received has a defective cutting blade. I do not think that is the case with many of the cutters they sell because the product is very heave duty and the overall design is much better than other cutters on the market. .2Five StarsGreat product!5Broke almost immediatelyI received the item today, and sat down to make some picks. It worked fine for about 5 minutes, making about 20 picks, before a pin holding the punch together broke and fell out. Cool idea, but not well made at all. I'm returning for a refund.Too bad.2CoolGreat gift5Five StarsBrother loved this Christmas gift - perfect for guitar loving, jet setting brother and can save hotel keys!5PickMaster Plectrum Punch - Make Your Own PicksI had this punch only a couple of weeks, then it broke. The nice shiny top piece of this punch is the part that actually cuts the pick out of your credit card, but it is made out of pot metal. Mine broke towards the bottom of the part that cuts the pick. The part that is stamped "slam". When checking the packaging, there is NO warranty for this item. So, I posted about it on facebook and even completed a review on their website, but so far I have gotten no response. They do not have an email address on their website and I am not going to make an expensive long distance phone call to only find out that they do not warrant their product. I would NOT purchase this item again.2One StarDOESN'T WORK RIGHT AT ALL1Five StarsI'm having a blast making guitar picks!5Four Starsas expected - as advertised4Five StarsGreat way to recycle old credit cards and gift cards.5
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